Andrew's Imports

Message: Andrew and his staff at Andrew’s Imports are first class. I bought 2 cars from Andrew and it will not be the last. Andrew found me the right cars for my boys, Reggie checked them out and prepared them for delivery, Chris delivered it to me, and Lisa made the paperwork easy for an out of state purchase. You can not find this kind of service anywhere today. I highly recommend you call Andrew for your vehicle purchase.

Message: Buying this car was a very hassle-free experience. I emailed Andrew inquiring about a 2006 Lexus ES 330. The car looked very clean in the pictures. When I arrived that weekend, Reggie, the lot manager, was there to greet me and asked if I wanted to test drive the car. Within a little over 5 minutes, I had the keys and I was able to test drive the car on my own.. Once I decided I wanted to buy the car, they held the car for me so that I could get the money in the right bank account to pay them with. The offered to come down on the price by $500 bucks even though I wasn't planning on haggling (their listing price was already reasonable).. The car drove great on the way home from Mobile, AL to Pensacola, FL; however, when I was almost home, the check engine light came on. There were no indications that anything was wrong with the car, but I was still concerned.. I took it to an Autoparts store the next morning and it was an O2 sensor that was downstream from the cat converter. I wanted the O2 sensor replaced that day since it was my day off but my main mechanics were too busy to do a same day replacement. Being impatient, I made the unfortunate mistake of taking it to the Pep Boys that is located on Mobile Highway in Pensacola.. They called me and told me that the sensors were covered in oil and that there was oil everywhere and that there was a bad rear seal leak. I told them to do a full diagnostic on the car so I could show what they found to Andrew. They included pictures and everything.. That evening, Andrew returned my call (I had called him earlier in the day but he didn't answer) and I told him that Pep Boys told me the car needed $4, 600 worth of repairs and I had the paperwork and photos that they provided. Andrew didn't think this was possible and offered to let me bring the car back to Mobile so they could take a look at it. I ultimately decided to let my mechanic take a look at the car before taking it back to Mobile.. The next day, I took it to my oil change place and they said there wasn't a single oil leak and that all of the oil in the pictures was old oil from the valve cover gasket (which Reggie told me was replaced prior to putting the car on the lot).. A couple of weeks later, I took my car to my mechanic who told me that the car was fine. He replaced the O2 sensor and the check engine stayed off. He also told me he didn't see any oil leaks. The only leak he spotted was a mild power steering leak that was probably coming from an old power steering hose. He gave the car a clean bill of health.. Andrew could have gotten upset at me and dismissed me since I had already bought the car "as is (though if there were really $4600 worth of trouble that would be debatable), " but instead he listened to my concerns and offered to help if there was a major problem with the car. He returned my calls on multiple occasions despite the fact that I could have just been one of those dramatic and problematic customers (we all know that there are people out there who are like this) who makes a big fuss when there is nothing to fuss about.. The fact that the owner and the dealership were so attentive to me even after I had purchased the car from them shows that they stand behind what they sell and are not just in the car business for a quick buck. I would definitely buy from Andrew's Imports again.

Message: Took my youngest son to purchase a car for a graduation gift. Andrew's imports was awesome from start to finish.

Message: Andrews Autos was a very streamlined and lovely experience. My mother and I went to look at a lexus we later purchased and Reggie was extremely open and honest. The test drive was very nice and he helped us through the purchasing process completely. When we got the title in the mail they sent us cookies, just great stuff.

Message: I don't normally take the time to do reviews but my experience with Andrews Imports was extraordinary. Reggie and Lisa made the purchase of my "new" car enjoyable. They were both friendly and professional and made me feel comfortable in my major purchase. The inventory while not as extensive as some, was impressive. The vehicles were detailed and cleaned and from my research, a cut above the offerings of similar dealerships. I went in with my own financing but when Reggie realized he could get me a better rate, he went the extra mile and got me set up with alternate financing that saved me well over 3% APR. I wouldn't hesitate to recommend this company to my friends and family.

Message: I recently bought a 2016 Corvette Stingray Z51 from Andrew and they made the entire buying process extremely pleasant. My car came off the transport looking even better than the pictures and looking like a brand new car. I live out of state in California and was wary about buying a car all the way in Alabama without actually seeing it myself and test driving it but they took every step to make sure i was comfortable and helped me get a mechanic inspect it for me. They were extremely reasonable with price negotiation which is a lot better than the stone-wall "one price" that most dealers give you. Lisa made sure all the documents came through and included little sticky notes explaining what i needed to sign and what i needed to do. I would definitely recommend buying a car from them and i wish i could've done it in person, they are genuine people and were honest every step of the way. 10/10.

Message: I bought a slightly used 2017 Corvette from Andrew's Imports and had a fantastic experience.. Reggie the Finance Manager was able to get me financed at a rate I thought was much lower than I expected and was very happy about that. Also, he is a great guy and a lot of fun to talk to.. Lisa the Office Manager is wonderful person to deal with. I feel like I made a friend with her. She was easy to deal with and always pleasant.. After I had picked up my car and signed the paperwork I had an issue with the car. I called Andrew, the owner, personal cell phone and much to my shock he went out of his way to fix my problem. Like I said, I had signed the papers and picked up the car and he legally didn't have to help me but he chose to make a customer happy. And because of that I am a very happy customer.. The 3 people I dealt with, Reggie, Lisa and Andrew, are the nicest people and you feel are filled with integrity.. I highly recommend Andrew's Imports.

Message: We were buying a car from here but live in ATL. They were happy to work with our Uncle who came in to check out the car - very thoroughly - and transmit information back to us. They were transparent on pricing when we said we needed information before we made the drive down. When we arrived and confirmed we wanted the car, they had everything ready to send us on our way. Reggie was an easy going and helpful salesman and owner Andrew was friendly and appreciative. The woman who did our paperwork was friendly and efficient - her name escapes me right now.. The Mercedes S500 we bought was as described and shown in photos and had been nicely cleaned before sale. There was a good variety of other luxury cars. And, if you're in the market for a Hyundai Equios, this is the place! Great prices on low mileage cars.. Think it's worth noting that the car we bought was originally sold by Andrew's in 2007. The owners brought it back in 2017 when they were ready for their next vehicle. Repeat business is always a good sign. :).