Goodyear Auto Service

Message: I made an appointment for May 11 at 8am. My technician Juan Saffo was really nice and friendly. I knew I was about to receive bad news, but encourage me to stay positive. I don't know that much about cars. He spoke with my uncle on the phone and explained everything. Juan answered all of my uncles questions. Even though Goodyear wasn't able to fix my car this time the next time I have a problem. I'll come back to this location. Thank you, Juan.

Message: The sales representative who helped me back in March was so nice and helpful. He had my tires checked for any signs of leaks free of charge after I continued to get a low pressure light in my car, despite having my tires checked multiple times at other places. He showed me how to reset my TPMS after other places had checked my tires without resetting it, so I wasn’t living in fear of a continual tire leak somewhere in one of my tires. There have been no tire issues since. Peace of mind and friendly service were both very much appreciated!

Message: I went to Goodyear on the Southside for the very first time & my experience was beyond pleasant. A very pleasant atmosphere, very pleasant & knowledgeable associates. Brian took the time listening to the problems I was experiencing with my car. Never a time did he show nor have a rush attitude, a nonchalant attitude, a irritable attitude & most definitely not a attitude in saying.. I have a female with many concerns, so I can add on sells. Had much patience with me & not only did he address my concerns.. he explained each thoroughly!

Message: Very pleased with the professional and timely service while getting my car repaired. The manager, Geno, made sure to inform me of the products and services (including warranties) that would help my car operate in the safest way. I will continue to patronize this location, as they also did great work on my husband’s car a few months ago.

Message: Very good service. I work for a railroad transportation company. I bring my vehicle fleet to get all the repairs done here. They are excellent. The manager Gino is honest and he gets the job done.

Message: I called and spoke with Geno, I let him know I needed 4 tires and he found the best tires that also fit my budget. I let him know that I appreciated his great customer service, and that I had just called 3 previous tire shops and all were extremely expensive, some were rude. Geno went above and beyond from the minute we started talking on the phone. And did everything he could to help me. The prices at this shop are a lot more reasonable than what other shops are charging. The service was wonderful from everyone. My family and friends will be regular costumers from here on out. Thank you so much for your genuine, professional, wonderful, customer service.

Message: Desperately in need of a tire, which mine had a slow week for a week, I recently went to the Goodyear on Richard Arrington Blvd and received THE BEST customer service in the world! As soon as I walked in the door, I was greeted by ‘Geno, ’ and he immediately began to ask what brought me in and assured me I could get taken care of today. There were other customers in the waiting area, but I noticed that they rotation was quick and they weren’t waiting an extremely long time (one even said “oh wow! ”); this made me feel better about my decision about coming here. Once my service was completed, I was explained about what I came in for, which was done, and What all I needed to be taken care of. Without a doubt, I will be back at this location for all my future Auto needs. Definitely found a loyal customer in me!

Message: We live in Montgomery and I don't hesitate bringing all my vehicles here. It's worth the little extra drive to have customer service that is straight forward, honest and trustworthy. Geno and Brian at the desk are wonderful and always treat you like family. All of the technicians coming inside are kind and respectful. Simple acts of kindness and genuine care is rare in this day and age.